Terms & conditions

A gentle reminder before you make your purchase:

Buying what you love means a lot to us. Have a sip of coffee, take your time to consider before you make your purchase.

And as our items are each one-of-a-kind, availability is while stock lasts.

 

Kindly note that every apparel from WABISABI is pre-loved, aged and comes in an imperfect condition.

Accessories are pre-loved or deadstock from hidden vintage stores.

01 Colour

We do our best to adjust the image colour to match closest to the actual garment. But there will still be a possibility that it will look different on your PC or mobile. We are more than happy to provide more images upon your request for you to verify before you make your purchase.

 

02 Size and Measurement

 All items are measured in CM and INCHES laid flat, size differences may vary between 1/2”-1/4”.

To ensure that you obtain the correct sizing, measure similar items from your closet and compare them with the given measurement.

Kindly email me at wabisabiuno@gmail.com  if you need to receive additional information about your ideal apparel.

03 Condition

All items have been thoroughly washed and cleaned before listing

There will be instances where certain stains and flaws are unable to be removed, and these will be mentioned in the listing and/or carefully mended upon.

 

  • Mint: Almost new/ no flaws
  • Excellent: Pre-loved. Unnoticeable flaws on the surface of the clothing
  • Very Good: Pre-loved. Used with minor flaws
  • Second Life: From poor condition to excellent/ Mended with love and care/ Visible mending trace

 

04 Care

How to care for your purchased garment?

Hand wash with care separately, avoid soaking and tumble dry to ensure that your garment is kept in its best shape.

We put all our apparel through intensive washing, where each apparel is individually washed, layer by layer until we manage to restore them to an Excellent or a Very Good condition. 

 

05 Store

How to store your purchased garment?

To ensure that your garment continues to smell fresh and clean when you receive your item, each garment comes with a small piece of hand-made pandan paper (the smell will last for a maximum of 30 days).

Tip: If you do not intend to wear your garment for more than 6 months, kindly hand wash it before you store it in a cabinet. This will keep your garment clean and fresh till the next time you wear it again.

For the environmentally conscious, a drop of essential oil on fabric/paper is highly recommended. Natural essential oils should contain orange, lavender, cedarwood, sandalwood, tea tree, clove and/or peppermint, as they are known best as insect repellents. Store your garment with this fabric/ paper to keep your clothes safe.

06 Returns and Exchanges are not applicable

We encourage customers to clarify any questions that they may have before making a purchase.

All items sold are non-refundable nor available for exchange.

07 Payment

Paypal/ SHOPIFY pay/ credit card

We have all our WABISABI items priced in USD. Your credit card/ SHOPIFY PAY/ PAY PAL will automatically do the conversion based on the time and date you make your purchase from our WABISABI store.

 

08 Taxes, duties & custom fees

You may be charged for any applicable taxes, duties and/or customs fees in your location of residency at the time of your delivery.

All taxes, duties and customs fees shall be the sole responsibility of the customer and the amount will vary according to your local tax system. Unfortunately, we are unable to provide this information for you at checkout. Your local post office or carrier may be able to advise the method of payment accepted for the duties, taxes, and other fees required upon delivery.

 

09 Shipping


All Orders will be carefully packed and shipped via SingPost in 3 days after payment is made and verified

Local
Service: Sing post ordinary mail (without tracking number)
Estimated delivery time: 7 working days
Shipping cost $4usd 0-500g | $5usd 500g-1kg | $5.5usd 1kg-2kg | $15usd 2kg-5kg

 


International | Rest of the world

Service: International registered airmail via Singpost (with tracking number)
Estimated delivery time: 6-8 working days
Shipping cost: $20usd 0-500g | $35usd 500g-1kg | $55usd 1kg-1.5kg


In order to help you to save on shipping costs, we will seek to pack items together with minimalist wrapping materials.

10 Parcel wrapping

Each order will be packed with our labour of love. As a default, we will reuse packaging envelopes to reduce wastage.

 

A big THANK YOU for taking the time to read this, do feel free to write to us at wabisabiuno@gmail.com if you still have any inquiries.